/ Contact

Drop us
a quiet line.

Real humans on the other end. One of us reads every email, usually within a day or two.

Email

support@pimpl.com

For account help, bug reports, billing, press, or just to say hi.

When we reply

  • Response time24–48 hours
  • Support hoursMon–Fri · 9AM–6PM EST
  • Premium responseWithin 12 hours

/ Behind the app

A small studio, building careful skincare tools.

Pimpl is made by NGSMedia LLC, an independent studio focused on health and wellness apps that respect your time, your data, and your slower-than-marketing pace of getting better.