Privacy Policy

Last updated: October 3, 2025

NGSMedia LLC ("we," "us," or "our") operates the Pimpl mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Pimpl, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our Service:

Personal Information

When you create an account or use our Service, we may collect the following personally identifiable information:

  • Name
  • Email address
  • Age
  • Gender
  • Skincare preferences and routine information
  • Skin type and sensitivity information
  • Photos you choose to upload for tracking purposes

Automatically Collected Information

When you use the Service, we may automatically collect certain information about your device and usage:

  • Device type and model
  • Operating system and version
  • App version and configuration
  • Time and date of use
  • App performance and crash data
  • Usage statistics and feature interaction data

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To personalize your skincare routine and recommendations
  • To track your skincare progress over time
  • To notify you about changes to our Service
  • To provide customer support
  • To detect, prevent, and address technical issues
  • To improve and optimize the app experience
  • To analyze usage patterns and trends

3. Data Storage and Security

Your personal information is stored locally on your device and is not transmitted to our servers except when necessary for account authentication and data backup features (if enabled). We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure authentication protocols
  • Regular security assessments
  • Limited access to personal information

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to lawful requests
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users or the public

5. Your Data Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Export your data in a portable format

To exercise these rights, please contact us at support@gracespeak.com.

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will immediately delete such information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions, concerns, or suggestions about our Privacy Policy, please contact us:

NGSMedia LLC
Email: support@gracespeak.com

We are committed to protecting your privacy and will respond to your inquiries within a reasonable timeframe.